FAQ

Orders

When will my order arrive?

  • Your order will arrive by the date you select during checkout providing you approve your proof within 24 hours. If there is a delay in the proof approval process your delivery date may differ.


What is your turnaround time?

  • Standard turnaround time for all UK locations is 2 business days production plus 2-day shipping. We also offer rushed shipping options depending on your order total and destination.


Can I update my shipping address on an existing order?

  • Yes, send us your new address via email and we will update it for you.


Can I require someone to sign for my order when it arrives?

  • No, we're not able to flag an order to require a signature. You might want to consider signing up for UPS MyChoice as it gives you more control over your delivery.

 

Shipping

How much does shipping cost?

  • Enter your destination and order total to calculate your shipping cost.


Can I pick up my order at your facility?

  • Yes. Please choose ‘pay and collect’ option on checkout.


Do you allow split shipments?

  • We don't support splitting one order into multiple shipments going to separate addresses. Currently, we require one order per shipping address.


Can you deliver my order on an exact date?

  • No, since we aim to ship every order as fast as possible it's common for orders to arrive sooner than expected. We are not able to hold an order to ship on a specific date for delivery.

 

Products

Stickers

What are front adhesive stickers?

  • Front adhesive stickers are printed on clear material and have an adhesive on the front printed side of the sticker. They are made for use on the inside of a window. 

How do I apply front adhesive stickers?

  • Front adhesive stickers can be applied by hand. Using a credit card to smooth out bubbles will ensure an
    even surface.

Are front adhesive stickers removable?

  • Yes. Our front adhesive stickers are able to be removed without leaving behind residue or glue. This can be done by hand or with a razor blade.

Are front adhesive stickers reusable?

  • No. Our front adhesive stickers are designed for one time application.

Are front adhesive stickers laminated?

  • No, front adhesive stickers are not laminated. Because they are designed to be placed on the inside of a window, they don't need to be protected in the same way as die cut stickers.

Are front adhesive stickers matte or glossy?

  • Neither. Front adhesive stickers are printed on clear material and have an adhesive on the front, printed side of the sticker. Consequently, they have neither a matte or gloss finish

How thick are front adhesive stickers?

  • Our front adhesive stickers are 12 mils (304 microns) thick total. The peeled sticker is 4.5 mils (114 microns) thick.

What kind of adhesive do front adhesive stickers have?

  • Our front adhesive stickers have a front facing removable adhesive. The adhesive is designed to not leave any glue or residue behind.

Can front adhesive stickers be viewed from either side?

  • No. Our front adhesive stickers are printed with an underlayer of white to improve print opacity. You will only be able to see white from the back side.

Key-rings

What are acrylic key-rings?

  • Acrylic key-rings are printed and then cut into the shape of your choice. They can be cut to size and shape as desired or you can choose from our standard sizes. 

What applications can I use the keyring for?

  • Our key-rings are great to be used to promote your company and not only can you use them as key-rings they can also be used as bag tags. 

 

Still got questions? Contact Us